Privacy Policy and Data Protection

Last Updated: August 2, 2025

Our Privacy Commitment

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our financial consultation services.

Information We Collect

We collect information necessary to provide consultation services and improve your experience. Here's what we typically gather during your interaction with us.

  • • Contact details including name, email address, and phone number
  • • Financial circumstances relevant to consultation discussions
  • • Communication preferences and consultation scheduling information
  • • Website usage data and interaction patterns for service improvement

How We Use Your Information

Your information helps us provide personalized consultation services and maintain professional communication. We use data for these primary purposes.

  • • Scheduling and conducting financial consultation sessions
  • • Preparing personalized analytical reviews and insights
  • • Professional communication regarding your consultation inquiry
  • • Service improvement and website functionality enhancement

Legal Basis for Processing

Under Malaysian data protection laws and international privacy standards, we process your information based on legitimate business interests and consent.

Our Legal Basis: We process your data based on consent for consultation services and legitimate business interests for service improvement

Data Sharing and Disclosure

We limit data sharing to essential business functions and never sell personal information to third parties. Here's when we might share data.

  • • Professional service providers supporting consultation delivery
  • • Legal compliance requirements under Malaysian law
  • • Protection of legitimate business interests and client safety

Data Security Measures

We implement comprehensive security measures to protect your personal information, including encrypted data transmission, secure storage systems, and limited access controls. Our security practices comply with Malaysian data protection standards and international best practices.

Your Privacy Rights

You have several rights regarding your personal data. We're committed to honoring these requests promptly and professionally.

  • • Request access to personal information we hold about you
  • • Correct inaccurate or incomplete personal data
  • • Request deletion of your personal information where legally permissible
  • • Receive your data in a structured, commonly used format
  • • Object to processing based on legitimate interests

Cookies and Website Tracking

We use cookies to enhance website functionality and analyze usage patterns. These technologies help us provide better consultation experiences and relevant information.

Please review our Cookie Policy for detailed information about cookie usage and management options Cookie Policy

Children's Privacy Protection

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from children and will delete any such data if discovered.

Professional financial consultation services helping individuals and families build stronger financial foundations through personalized planning and analytical review sessions.: Professional financial consultation services helping individuals and families build stronger financial foundations through personalized planning and analytical review sessions.

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices, services, or legal requirements. Material changes will be communicated through website notices and email notifications where appropriate.

Contact Information for Legal Matters

Email: info@ximathoravel.com

Phone: +601693506827

Address: Jalan Brooke, 93000 Kuching, Sarawak, Malaysia

This privacy policy was last updated on August 15, 2025, and reflects our commitment to protecting your personal information.